MU:UD Pouches

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FAQs

FAQs

About Mu:UD

What is MUUD?

MUUD offers high-quality nicotine pouches designed for adult users seeking a smoke-free and tobacco-free nicotine experience.

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How does MUUD work?

Place a MUUD pouch between your gum and upper lip. The nicotine is absorbed through the lining of your mouth, providing a discreet and convenient experience without smoke or vapor.

Who can use MUUD?

MUUD is intended for adult consumers aged 18 and over. It should not be used by non-smokers, non-nicotine users, pregnant or breastfeeding women, or individuals with certain health conditions.

Using MU:UD

How do I use MUUD pouches?
  1. Open the can and take out a pouch.
  2. Place the pouch between your upper lip and gum.
  3. Leave it in place for up to 30 minutes.
  4. Dispose of the used pouch responsibly.
How long does the effect last?

Effects can be felt within minutes and typically last up to 30 minutes, depending on individual tolerance and usage.

Can I use MUUD anywhere?

Yes, MUUD pouches are discreet and can be used in most public places. However, always follow local regulations and respect smoke-free policies.

Flavors & Strengths

What flavors are available?

MUUD offers a variety of flavors to suit different preferences. Please visit our website to view the current selection.

What nicotine strengths are available?

MUUD pouches come in various nicotine strengths. Check the product descriptions on our website for detailed information.

Orders & Shipping

Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and costs vary depending on the destination.

How can I track my order?

Once your order is dispatched, you’ll receive a confirmation email with tracking information.

What if my order is delayed?

If your order hasn’t arrived within the estimated delivery time, please contact our customer service team for assistance.

Returns & Refunds

Can I return my order?

Yes, you can return unopened products within 14 days of receipt. Please refer to our Return Policy on the website for detailed instructions.

What if I receive a defective product?

If you receive a damaged or defective product, contact our customer service team immediately. We’ll provide instructions for returning the item and issue a refund or replacement as appropriate.

Contact Us

How can I get in touch?

For any questions or concerns, please email us a [email protected]. Our customer service team is here to help.

Contact Us

Eduardo Andrė g. 14-5, LT-02232 Vilnius, Lithuania
+357 996 93 304
[email protected]

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FOR ADULT NICOTINE CONSUMERS ONLY YOU SHOULD NOT USE THIS PRODUCT IF YOU DO NOT ALREADY USE NICOTINE

MUUD contains nicotine and is addictive. MUUD is not suitable for use by: persons under the age of 18; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who should avoid using nicotine products for medical reasons; persons with an unstable heart condition, severe hypertension or diabetes. Immediately stop use of this product and seek medical advice if you experience any of the following: development of an irregular heartbeat, allergic reaction such as rash, itching or swelling of the tongue, mouth or throat; feeling faint, nausea, headache or any other unusual or adverse effect.

Keep MUUD products out of reach of children. *

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